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Back Pain Events

Back Pain is a leading cause of patients wanting to see a GP.  Because of this, the patient forum organises events led by Northumbria Healthcare Trust Physios who deliver a 45 minute workshop on how to manage your back pain and help to prevent it recurring.  The events are free, and there is plenty of time for questions and 1 to 1 conversation.  The next event is at the Linskill Centre in North Shields on 10 June at 5.45pm, and after that at Bewicke Medical Centre, Wallsend on 2 July @ 5.45pm.  No need to book - just turn up!

Irritable Bowel Syndrome

April is IBS awareness month.  There are 2 interesting research studies taking place currently - Wellspring are involved.  RelieveIBS and ContactME-IBS


 There is a newsletter available in the waiting room.  If you would like to receive each new edition by email, you can sign up using the link at the bottom of the page.


The government's "Friends and Family Test" became a requirement from December 2014.  You can use it now by choosing the survey option at the bottom of the main home page.  Form are also available in the surgery, at reception or next to any consulting room door, so you can pick one up on your way out.

Out of Hours
Out of hours GP services are commissioned by North Tyneside Clinical Commissioning Group and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 111.

There is also a GP Extended Access HUB which operates in the early evening and on Saturdays.  This service is run by local GPs (including our own) and is based at the Oxford Centre in Longbenton.  You can make an appointment by calling the practice number and asking for an out of hours appointment at the Oxford Centre HUB.  111 can book appointments for you too - or if your surgery is closed you can contact Battle Hill walk-in centre on 0191 295 8520 who can book an appointment for you.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. 

Patient Participation

If you are interested in being part of our patient participation group - do tell the receptionists.  The group meet for an hour roughly 4 or 5 times a year - in the early evening.




Do you look after someone?

If you regularly care for someone - please let us know!  We will code that information on to your record, and it will entitle you to some extra NHS care yourself. We can offer you a flu vaccination, and the opportunity for an annual carers' healthcheck.  We know that carers can sometimes ignore their own health, and this gives you the chance to raise any concerns you have either about your own fitness or about the responsibilities of caring.

We might be able to point you in the direction of further help and support.

North Tyneside Council's SIGN project has lots of information about help, advice and resources intended to help you.

Carers UK are dedicated to making the life of carers better.  You can call them on 0808 808 777 if you prefer.

Many carers worry about what would happen in an emergency if they were unable to continue providing support.  North Tyneside Council's Emergencybreak service is designed to help in just this sort of situation.

Young Carers have rights which are explained in this NHS webpage

North Tyneside Carers' Champion supports carers to have a voice 0191 643 2298

Carers Direct have a helpline 0300 123 1053

Macmillan's Online Community has discussion forums and an area called "Ask the Expert" in which anyone can put a question to the experts on the forum.  The community is a safe website where people can share their experiences and find emotional and practical support from others in a similar situation.  It is moderated by Macmillan staff.

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