This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

ParkRun!

Park Runs are a great way to get fit and stay fit.  There are local runs which you can join - check here for more information.

Back Pain Event

Back Pain is a leading cause of patients wanting to see a GP.  Because of this, the patient forum organises events led by Northumbria Healthcare Trust Physios who deliver a 45 minute workshop on how to manage your back pain and help to prevent it recurring.  The events are free, and there is plenty of time for questions and 1 to 1 conversation.  There are a number of events planned for the new year click here for more information

Newsletter

 There is a newsletter available in the waiting room.  If you would like to receive each new edition by email, you can sign up using the link at the bottom of the page.

THE FRIENDS AND FAMILY TEST

The government's "Friends and Family Test" became a requirement from December 2014.  You can use it now by choosing the survey option at the bottom of the main home page.  Form are also available in the surgery, at reception or next to any consulting room door, so you can pick one up on your way out.

Out of Hours
Out of hours GP services are commissioned by North Tyneside Clinical Commissioning Group and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 111.

There is also a GP Extended Access HUB which operates in the early evening and on Saturdays.  This service is run by local GPs (including our own) and is based at the Oxford Centre in Longbenton.  You can make an appointment by calling the practice number and asking for an out of hours appointment at the Oxford Centre HUB.  111 can book appointments for you too - or if your surgery is closed you can contact Battle Hill walk-in centre on 0191 295 8520 who can book an appointment for you.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. 

Patient Participation

If you are interested in being part of our patient participation group - do tell the receptionists.  The group meet for an hour roughly 4 or 5 times a year - in the early evening.

 


 

Our Opening Hours

The surgery building is open at the following times:

Monday - 8.00am - 6.00pm

Tuesday - 8.00am - 6.00pm

Wednesday - 8.00am - 6.00pm

Thursday 7.00am - 8.30pm

Friday 8.00am - 6.00pm

Our doctors and nurses offer appointments at a range of times throughout the working day.  The earliest doctor's appointment starts at 7.15am and the latest at 7.50pm.  If you need a blood test and it is not convenient to make an appointment, you can come to our "drop in" phlebotomy clinic on Friday afternoons from 1.30pm.

Telephone access: Our phone lines are open from 8.30am til 5.30pm.    Outside of these hours calls are answered by ansaphone which will tell you to contact 111 national advice line, and if should you need to be seen urgently they will direct you to the Northern Doctors Urgent Care service.

The phones are also off during an hour for lunch 12noon till 1pm.  Urgent calls will be answered on 216 4924.

Bank Holidays

We are closed on bank holidays (January 1st, Good Friday, Easter Monday, May Bank Holiday, Spring Bank Holiday, late August bank holiday, Christmas Day and Boxing Day).  Our answerphone message will tell you to call 111 on those days.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website