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Noticeboard

ParkRun!

Park Runs are a great way to get fit and stay fit.  There are local runs which you can join - check here for more information.

Back Pain Event

Back Pain is a leading cause of patients wanting to see a GP.  Because of this, the patient forum organises events led by Northumbria Healthcare Trust Physios who deliver a 45 minute workshop on how to manage your back pain and help to prevent it recurring.  The events are free, and there is plenty of time for questions and 1 to 1 conversation.  There are a number of events planned for the new year click here for more information

Newsletter

 There is a newsletter available in the waiting room.  If you would like to receive each new edition by email, you can sign up using the link at the bottom of the page.

THE FRIENDS AND FAMILY TEST

The government's "Friends and Family Test" became a requirement from December 2014.  You can use it now by choosing the survey option at the bottom of the main home page.  Form are also available in the surgery, at reception or next to any consulting room door, so you can pick one up on your way out.

Out of Hours
Out of hours GP services are commissioned by North Tyneside Clinical Commissioning Group and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 111.

There is also a GP Extended Access HUB which operates in the early evening and on Saturdays.  This service is run by local GPs (including our own) and is based at the Oxford Centre in Longbenton.  You can make an appointment by calling the practice number and asking for an out of hours appointment at the Oxford Centre HUB.  111 can book appointments for you too - or if your surgery is closed you can contact Battle Hill walk-in centre on 0191 295 8520 who can book an appointment for you.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. 

Patient Participation

If you are interested in being part of our patient participation group - do tell the receptionists.  The group meet for an hour roughly 4 or 5 times a year - in the early evening.

 


 

Teaching and Training

Teaching and Training

Wellspring places great importance on helping to train the doctors and nurses of the future.  Several of our team have a special interest in teaching.  You may be asked to see a GP Registrar - a fully qualified doctor who will be with us for up to a year to help to train them in specialising in general practice.  Appointments with a GP Registrar can sometimes take a little longer during their first few weeks. 

From time to time the GP Registrar will video-tape consultations, if you agree. You will be asked to sign a consent form both before and afterwards, and you can change your mind at any point.  The doctor will show the consultation to his or her trainer (Dr Findlay or Dr Ritchie) who will discuss the video to help improve the doctor's consultation skills.

You may also be asked if you will agree to having a medical or nursing student  sit in on your consultation or visit you in your home.  This is to help the students to learn how to communicate well with patients and also to learn about how to treat the kind of problems that patients bring to a GP or nurse in general practice.  If you do not agree to include a student in your care, you are entitled to refuse.  Simply tell the receptionist or the doctor.



 
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