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Noticeboard

ParkRun!

Park Runs are a great way to get fit and stay fit.  There are local runs which you can join - check here for more information.

Back Pain Event

Back Pain is a leading cause of patients wanting to see a GP.  Because of this, the patient forum organises events led by Northumbria Healthcare Trust Physios who deliver a 45 minute workshop on how to manage your back pain and help to prevent it recurring.  The events are free, and there is plenty of time for questions and 1 to 1 conversation.  There are a number of events planned for the new year click here for more information

Newsletter

 There is a newsletter available in the waiting room.  If you would like to receive each new edition by email, you can sign up using the link at the bottom of the page.

THE FRIENDS AND FAMILY TEST

The government's "Friends and Family Test" became a requirement from December 2014.  You can use it now by choosing the survey option at the bottom of the main home page.  Form are also available in the surgery, at reception or next to any consulting room door, so you can pick one up on your way out.

Out of Hours
Out of hours GP services are commissioned by North Tyneside Clinical Commissioning Group and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 111.

There is also a GP Extended Access HUB which operates in the early evening and on Saturdays.  This service is run by local GPs (including our own) and is based at the Oxford Centre in Longbenton.  You can make an appointment by calling the practice number and asking for an out of hours appointment at the Oxford Centre HUB.  111 can book appointments for you too - or if your surgery is closed you can contact Battle Hill walk-in centre on 0191 295 8520 who can book an appointment for you.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. 

Patient Participation

If you are interested in being part of our patient participation group - do tell the receptionists.  The group meet for an hour roughly 4 or 5 times a year - in the early evening.

 


 

green pillsRepeat prescriptions

WE PREFER YOU TO REGISTER FOR SYSTMONLINE TO REQUEST PRESCRIPTIONS

You can do this by asking one of our reception team. Please be willing to show us some ID (for your online security) before we register you.  Using this system will show you a list of all the medicines you are allowed to request - it is much simpler for you than all the other options, once you are up and running.

You should phone the surgery (week days only) to order any repeat prescriptions at least 48 hours before you need to collect. It is important to only say the names of the medication you need and not just ask for a repeat of all your prescriptions. We have a dedicated prescription line - 216 4924

We can now send prescriptions for MOST medicines directly to the pharmacy - electronically.  A green piece of paper is often not required - but you need to choose which pharmacy you would like to receive your prescription and let us know.  For those who prefer paper, or who are taking medicines such as controlled drugs, then the prescription will be ready for collection after 48 hours. Someone else can collect it for you if they are over 16 and show your repeat prescription slip. Prescriptions can also be posted out if you provide us with a stamped addressed envelope.

Some chemists/pharmacists provide a prescription collection and delivery service for those who cannot get out of their homes. Speak to your local pharmacist for more details.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website