You should phone the surgery to order any repeat prescriptions at least 48 hours before you need to collect. It is important to say the names of the medication you need and not just ask for a repeat of all your prescriptions.
You can leave a message on our prescription line 24 hours a day. The direct dial prescription ordering line is 216 4924.
You can also register to order prescriptions online; you will need to fill out a form (for security) at reception.
Prescriptions will be ready for collection after 48 hours. Someone else can collect it for you if they are over 16 and show your repeat prescription slip.
Prescriptions can also be posted out if you provide us with a stamped addressed envelope.
Some chemists/pharmacists provide a prescription collection and delivery service for those who cannot get out of their homes. Speak to your local pharmacist for more details.
The practice employs a pharmacist, Christine Rivett. Christine is working with us four days each week to help us:
- improve the quality of our prescribing
- process our repeat prescriptions quickly and safely
- by performing medication reviews for patients
- monitor patients who are taking particularly potent medicines which need careful checking - such as those for rheumatoid arthritis
If your doctor or nurse asks you to have a medication review with our pharmacist, please take advantage of this opportunity. It will be very beneficial to your wellbeing and her insight is very helpful for the clinical team.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.